Frequently asked questions
Everything you need to know about Say It With A Bloom.
How does it work?
You pick a gift, enter your recipient's email address, and pay. They receive an email with a link to enter their delivery address. Once they confirm, we arrange the delivery.
Do I need their home address?
No — that's the whole point. All you need is their email address. Your recipient enters their own delivery address when they confirm the gift.
When will the gift arrive?
Once your recipient confirms their address, we will get their gift on its way within 1-2 business days - often even sooner.
What if my recipient doesn't confirm?
The confirmation link expires after 48 hours. If your recipient doesn't confirm in time, your card will not be charged and the order will be cancelled automatically.
Can I cancel my order?
Yes — you can cancel any time before your recipient confirms their address. Once they confirm and the order is placed we are unable to cancel. Email hello@sayitwithabloom.com to cancel.
What if something goes wrong with the delivery?
Email us at hello@sayitwithabloom.com and we will make it right. See our Refund Policy for full details.
Is my payment information safe?
Yes. Payments are processed by Stripe, one of the most trusted payment processors in the world. We never see or store your card number.
Do you deliver outside the United States?
Not currently. We deliver within the United States only.
Can I include a personal message?
Yes — during checkout you can add a gift message that will be included in the notification email your recipient receives.
Will my recipient know who sent the gift?
Yes — your name is included in the notification email so they know exactly who to thank.
Will the recipient get marketing emails?
No. We only share what the florist needs to deliver the gift: name, address and phone number. We never share the recipient's email, and we never add them to any mailing list.
Still have questions? Email us at hello@sayitwithabloom.com